Realtor Wholesale Client Gifts FAQ’s

We offer wholesale packages of live edge charcuterie boards to Realtors and Mortgage Brokers. To get the wholesale price, buy 10 boards at a time but only engrave them when you are ready. Visit our Wholesale Realtor page to get started. If you need help, please don’t hesitate to contact us.

I’m not a Realtor. Can I still get wholesale pricing?

Yes. We offer wholesale pricing on many of our products. Are you looking for live edge charcuterie boards? start here. If you are inquiring about other products, tell us what you are looking for by filling out this form. When the form is complete, please check out (there is no cost involved) and we will get back to you with some options. Alternatively you can email us to discuss your project.

What does each closing gift include?

Each closing gift includes a live edge charcuterie board engraved with the design of your choice and a product care card. Once engraved, the board is sealed so it is ready to use. Then you can include whichever options suite your style and budget.
The options include:
1. Your logo is engraved on the back, so your clients will always be able to find you, and refer you.
2. A high quality gift box with or without your logo engraved.
3. A container of Board Balm – a food grade wood conditioner and sealer.

How do I get the wholesale price?

Simple. You just need to pay for 10 boards at a time. You only have to decide which size of board you’d like. You do not have to choose all the designs right now – we will complete those as you need them. See the sizing and pricing options here.

I don’t want the wholesale price. What are my options?

No problem! Once you find a design you like, the questions will guide you to the correct price. Pro tip – you have to choose a design from the drop down to have a price show up. The price will change depending on the options you choose.

I am a new wholesale customer. How do I order?

We’ve made it easy for new wholesale customers to order directly online. Just browse our designs and follow the questions to choose your options. You only have to add a wholesale order to your cart once, then you can order other designs at no additional cost by answering yes to the question “are you a current wholesale customer?” If you are uncertain, just write your concerns in the “engraving details” section before checking out, or email us and we can help.

I am a current wholesale customer. How do I order?

Simply choose the designs you like, and chose “Yes – I have already purchased 10 boards.” Add the engraving information you need and checkout. You’ll notice there is no cost for this. We will deduct each order from your total for you. If you have used all 10 boards, we will send you an invoice to reorder before we start engraving. We keep all your previous order information, and your logo, in your file so the reordering process is easy.

I don’t see a design I want, can I create a new design? Can you give me ideas?

Absolutely! We love creating new designs. Order here for new designs. Please give us as much information as possible and our designers will contact you with some ideas. Then you can tweak the designs as necessary until you are happy with it.
If you want more than one board with a new design, just tell us in the engraving details what you’d like each board to look like. Don’t worry, we will contact you for approval and if we have any questions.
If you are not a wholesale customer, and don’t want to be, just add the total number of boards you are ordering before you “add to cart.” See the screen shot below.

Do you engrave photographs of houses?

Yes, most photographs engrave well. There is a lot more work involved in converting a photograph into a format that can engrave well, and there is a cost associated with this. If you are interested in having a photograph engraved, please email us. Please include the photo you are inquiring about, and ensure it is the highest resolution and largest size available.

What is your turnaround time?

For typical retail orders, our turnaround time is 10 business days. Our wholesale clients receive priority service which means your order goes to the front of the line. Typically this means we can have your order ready within 5 business days, but we can get orders done within a few days if necessary. When you place the order online, indicate when you will need it by. If we cannot accommodate that timeline we will contact you immediately. Please remember our turnaround times do not include shipping times and we only engrave orders that are approved by you, so the faster you get back to us, the sooner your order will be ready.

What happens when I place my order?

Our designers get to work to design your board for you. Once the design is ready, we email you a PDF file called a “design file” to approve. You look it over for style and spelling. If you are happy with it, you respond to us saying it is “approved,” then we start the engraving process. If there are any changes required, let us know! We will alter the design and resend the design file for approval. We do not engrave files until they are approved as we cannot make any changes to the boards after they are engraved.

How much is shipping?

We ship via Canada Post. Typically shipping is between $20 -$35 depending on product and location.

Can I see all your realtor designs in one place?

Yes! You can view a gallery of all the designs, with links to their specific pages here.

On Trend: Live Edge Decor

Live Edge decor pieces add warmth, interest, and an organic calming element that fits into any style of room. With its increasing popularity, “live edge” is a design term worth knowing.

When most people think of live edge home decor they think of beautiful, heavy, expensive dining tables. Essentially, “live edge” means that the edge of the wood has been left in its natural state without being processed. When a tree or branch needs to be removed, either because it poses a danger to the public, or to make way for new development, the artisan who handcrafts our personalized cheese and charcuterie boards is already visualizing how best to bring out the natural character of each piece. Once the wood is cut to the desired thickness, it is kiln dried, leaving all of the natural elements intact. Sometimes during this drying process, the bark separates from the wood, leaving behind the unique contours of the tree trunk. These two outcomes allow us to give you the option of choosing a personalized engraved live edge board with, or without bark.

With or Without Bark -Which is right for me?

To decide which style of personalized engraved board is right for you, it helps to consider what you will be using it for and how often. If the board will be used more as a display piece, then either with bark or without will work. If the board will be used regularly for hosting, then it may be better to choose a board without bark. Like any natural wood product, the more it is cleaned and used, the more likely the bark is to separate from the wood. For this reason, our restaurant clients often choose live edge boards without bark. If you do choose a board with bark and it does happen to separate from the wood, it can always be glued with a non-toxic wood glue.

Whatever your choice, our live edge products are beautiful and functional; and with a personalized engraving they are also incredibly meaningful. They are unique and interesting and are always great conversation starters. Of course, they are most often used for food presentation but also make a lovely centerpiece for a coffee table, buffet, or dining table. Add a tall slender vase with fresh flowers, and a small interesting sculpture or box and you’ve instantly created a stunning vignette that is grounded by the natural beauty of live edge wood.

So browse through our design styles or contact us if you want to create something totally unique. We are always excited to design something new! And don’t worry, you will have a chance to review and alter the design if necessary. All of our new designs are emailed to you for approval before we start engraving. We want you to be completely happy with your order, and we welcome your ideas and input on all aspects of the design. If you do like what we do, please write us a review and be sure to tell your friends. We love hearing the stories of how our gifts have been received!

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